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(New York, NY) Installment plans have taken many forms over the year but have traditionally been associated with discretionary retail purchases like furniture, electronics, and travel. However, new research from Auriemma Group’s latest issue of The Payments Report suggests debit cardholders increasingly view installment plans as a tool for managing unexpected expenses rather than simply financing planned purchases.

Emergency expenses now rank as the leading use case for credit card installment plans. More than one-third of cardholders say they would consider using an installment plan for an emergency expense (38%) or medical and dental expenses (33%), surpassing furniture and home improvement purchases (33%), electronics and appliances (29%), and travel or vacations (27%).

“Installment plans are no longer viewed solely as a way to finance discretionary purchases,” says Jonathan O’Connor, Senior Manager of Research at Auriemma Group. “Cardholders see them as a source of financial flexibility when confronted with unexpected or difficult-to-budget expenses. Shifting the conversation from shopping convenience to financial resilience.”

Emergency and medical expenses stand out as credit card installment’s predominant use cases because they align closely with how current users value the feature. Among those who used credit card installment plans in the past 12 months, the top reasons were managing cash flow (46%), gaining flexibility without applying for separate financing (38%), and having greater control over repayment timing (37%). As a result, the product increasingly resembles a financial planning tool rather than a retail financing solution.

Unlike traditional Buy Now, Pay Later or retailer-provided installment options, which are often tied to specific merchants and planned purchases, credit card installment plans can be applied across a much broader range of spending categories. This flexibility can be especially useful when unexpected costs arise, allowing cardholders to access financing after the need emerges rather than only when an offer appears at checkout.

“Historically, installment payments have been associated with retail and planned purchases,” says O’Connor. “But cardholders are telling us the greater opportunity may be helping them manage life’s surprises. Healthcare costs, emergency repairs, and other unplanned expenses don’t always come with financing options. That creates an opportunity for credit card installment plans to differentiate themselves from traditional Buy Now, Pay Later by providing financial flexibility wherever and whenever unexpected expenses occur.”

Survey Methodology

The Payments Report

This Auriemma Group study was conducted online within the US by an independent field service provider on behalf of Auriemma Group (Auriemma) in June 2026 among 800 adult debit cardholders. The number of interviews completed for both is sufficient to allow for statistical significance testing among sub-groups at the 95% confidence level ±5%, unless otherwise noted. The purpose of the research was not disclosed, nor did respondents know the criteria for qualifying.

(London, UK): Rising costs for fuel, energy, food shops and housing are already impacting consumers around the UK, but many believe this is only the beginning. According to Auriemma Group’s latest issue of Cardbeat UK, 73% of credit cardholders expect the rising cost of living to have a negative impact on their personal finances over the next 12 months.

Others factors will further impact consumers, including the Bank of England’s forthcoming increased interest rates. Coupled with rises in the cost of living, these elements are set to put considerable strain on some UK cardholders.

“Rate increases will create added pressure on homeowners across the UK at a time of significant financial uncertainty,” says Jaclyn Holmes, Director of Research at Auriemma. “Meanwhile the volatility of the rental market is already putting a strain on those who do not own their own home.”

The rising costs of food, energy and fuel have impacted over eight-in-ten credit cardholders, and rising housing costs have impacted about six-in-ten. Auriemma’s research found that rising housing costs were of particular impact to Millennials, who more commonly rent—a cost that has increased 9.5% on average since 2021 according to the latest HomeLet Rental Index.

“These indicators are a sign that banks and lenders must ready themselves to provide additional support to struggling customers,” says Holmes. “When rising costs become insurmountable it often leads to cardholders making spending cuts, missing payments or even becoming delinquent.”

In fact, 67% of credit cardholders agree that they are already spending less on non-essential or luxury items due to the state of their finances. And four-in-ten say they are unable to afford a holiday, a figure that increases to 57% among sub-prime and near-prime customers.

“These changes in spending habits could have an impact on the retail, entertainment and travel sectors,” says Holmes. “This could be a considerable blow after such a short period of recovery following the start of the pandemic.”

Looking ahead, the cost of living crisis will have a notable impact on consumers. Auriemma’s research shows one-fifth of cardholders are already borrowing more to afford everything they need, and as prices increase Auriemma anticipates this figure to rise. Auriemma Group will continue to monitor this space closely in upcoming Cardbeat studies and within its Card Customer Service and Complaints roundtable.

Survey Methodology

This Auriemma Research study was conducted online within the UK by an independent field service provider on behalf of Auriemma in April 2022, among 80o+ adult credit cardholders. The number of interviews completed on a monthly basis is sufficient to allow for statistical significance testing between sub-groups at the 95% confidence level ± 5%, unless otherwise noted. The purpose of the research was not disclosed nor did the respondents know the criteria for qualification.

About Auriemma Group

For more than 35 years, Auriemma’s mission has been to empower clients with authoritative data and actionable insights. Our team comprises recognised experts in four primary areas: operational effectiveness, consumer research, co-brand partnerships and corporate finance. Our business intelligence and advisory services give clients access to the data, expertise and tools they need to navigate an increasingly complex environment and maximise their performance. Auriemma serves the consumer financial services ecosystem from our offices in London and New York City. For more information, visit us at www.auriemma.group or call Jaclyn Holmes at +44 (0) 207 629 0075.

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