(London, UK): AI chatbots and Large Language Models (LLMs) such as ChatGPT have become commonplace in recent years to answer queries, whether that’s how to write a persuasive email or to request a replacement for a stolen card. According to Auriemma Group’s latest UK Cardbeat study, credit cardholders tend to be comfortable using AI chatbots […]
(London, UK): The 1990s saw the emergence of the first wave of Challenger Banks in the UK – including Virgin Direct (1995), Sainsbury’s Bank (1997) and Tesco Personal Finance (1997). Their intention was to take on the established big banking players. However, as time has passed, they have moved in unintended directions. With the recent […]
(London, UK): Mercedes-Benz recently announced a new partnership with Mastercard to offer embedded in-car payments using a fingerprint sensor at petrol stations in Germany. The new service, made possible via Mercedes Pay+, will be available to use at 3,600 service stations across the country, eliminating the need to enter a PIN or authenticate with a […]
(London, UK): Apple announced this month that it is harnessing Open Banking APIs to deliver new features to Apple Wallet users. As part of the beta version of its iOS 17.1 update, customers can check their current account balances, transaction history and available credit directly in Apple Wallet. This will be rolled out to all […]
(London, UK): Buy Now, Pay Later (BNPL) services continue to see significant growth across the UK and European markets. Over 19 million UK consumers have used Buy Now, Pay Later (BNPL) services, including 40% of credit cardholders, according to Auriemma Group’s latest issue of Cardbeat UK. Much of this growth can be attributed to Klarna […]
(London, UK): Klarna is the leading Buy Now, Pay Later (BNPL) provider in the UK with 13 million customers using its products and services, but the Swedish FinTech reported $1bn of losses in 2022, its largest ever, adding to the strain of incoming regulation following the UK Government’s draft legislation in February. Despite losses, the […]
(London, UK): The growth of Buy Now, Pay Later (BNPL) services among UK consumers has been consistent since 2016 when Klarna launched its partnership with Arcadia Group, bringing its product to mainstream retail. Today, over 17 million consumers have used BNPL services, including almost half (49%) of credit cardholders according to Auriemma Group’s latest issue […]
(London, UK): Consumer expectations for future financial stability is worsening, with many looking to credit cards for support during the cost-of-living crisis. According to Auriemma Group’s latest issue of Cardbeat UK, 37% of cardholders believe their financial health will worsen in the next 6 months. Gen Z and younger Millennials express greater optimism about their […]
(London, UK): Rising costs for fuel, energy, food shops and housing are already impacting consumers around the UK, but many believe this is only the beginning. According to Auriemma Group’s latest issue of Cardbeat UK, 73% of credit cardholders expect the rising cost of living to have a negative impact on their personal finances over the […]
(London, UK): Incoming FCA regulation could add restrictions on how consumers can use Buy Now, Pay Later (BNPL) services, but these changes may be welcome. According to Auriemma Group’s latest issue of Cardbeat UK, there was an 80% increase in negative experiences with BNPL plans between September 2020 and July 2021. The increase is uniform across […]