Contactless card functionality plays a role when deciding on an MFU card for most. 54% of those whose contactless card became their MFU card in the past year report that their card’s contactless functionality was either the primary or secondary reason in their decision to make it their MFU payment method.
While major credit card issuers have offered the option to redeem rewards points as donations for years, some merchants are just now integrating this ability into their loyalty program.
Artificial intelligence (AI) tools can be used to provide budgeting advice, but 68% of debit cardholders don’t like that AI can access their data. Creating a monetary value in sharing that data (like Andrew Yang proposes in his Data Dividend Project) could create greater interest in such tools. Currently, 34% of cardholders express interest in […]
Many cardholders expect to talk with a live agent when interacting via live chat. For the tool to be viewed as successful, however, cardholders expect it to seamlessly solve their issues and provide easy connection to a live agent when needed. 34% of debit cardholders say they have used live chat. Of them, 64% believe […]
Auriemma’s Jaclyn Holmes discusses our recent point-of-sale installment plan data: Full article available on nbcdfw.com.
(New York, NY) COVID-19 changed consumer purchasing behavior in the short-term, but will changes be long-lasting or temporary? It is a question often asked within the payments industry, and one that Auriemma Group’s research has been asking consumers for months. Auriemma’s latest Mobile Pay Tracker study (fielded April-May 2020) uncovered that the answer may be […]
UK Cardholders Lack Understanding of Instalment Plan APRs June 18, 2020 Cardholders were asked to evaluate the truth of various statements about instalment plans, and their impact on one’s credit score. In fact, the highest levels of uncertainty were with instalment plan APRs—most UK credit cardholders don’t know how they function with instalment plan products. […]